We provide all major post-marketing functions in one group: safety management, medical information, real-world evidence collection, regulatory support, and Healthcare/Medical BPO.
Because we handle pharmaceuticals, medical devices, regenerative medicine, and foods, sponsors can rely on a single partner for multi-category operational needs.
Post-marketing Business
Supporting Safety and Sustainable Use of Healthcare Products
After pharmaceuticals, medical devices, or healthcare products are approved, they must continue to demonstrate safety, quality, and proper usage in real-world clinical practice. This post-marketing phase is an essential part of Healthcare Post-Marketing, where companies maintain product value, fulfill regulatory responsibilities, and deliver the best possible medical care to each individual patient.
Post-Marketing Business team of EPNextS Group provides a comprehensive range of services—including Medical and Healthcare Business Process Outsourcing (BPO).
We will continue to be a reliable partner for healthcare companies, medical professionals, and patients with our medical knowledge, regulatory expertise, scientific communication, and continuous information management.
Head of Post-marketing Business Segment Kanami IKEDA
Post-Marketing Support Companies of the EPNextS Group
EPS Corporation
EPS provides scientific and regulatory support for pharmaceuticals, medical devices, and regenerative medicine products.
In the post-marketing phase, EPS offers:
- Pharmacovigilance and safety operations
- Real-world evidence studies and statistical analysis
- Data management and reporting
- Medical writing and publication support
- Regulatory documentation and submission
Through this structure, EPS contributes to reliable product management and ongoing scientific evaluation.
EP-PharmaLine Co., Ltd.
A specialized provider of Medical Business Process Outsourcing (Medical BPO).
Pharmacists, nurses, and healthcare-experienced staff deliver:
- Medical information services for healthcare professionals
- Safety inquiry response and product usage guidance
- Multi-channel communication (phone, email, digital platforms)
- Patient support programs that encourage adherence and appropriate treatment
With strong medical knowledge and precise communication, EP-PharmaLine supports sponsors in maintaining credibility and regulatory compliance.
EP Mediate Co., Ltd. (Japanese only)
A Food CRO specializing in foods with functional claims and supplements requiring scientific evidence.
Services include:
- Study and trial design
- Documentation and regulatory support
- Scientific evaluation and claim validation
By combining expertise in both healthcare and food sectors, EP Mediate helps companies bring safe and properly substantiated products to market.
EP Yamanashi Co., Ltd.(Japanese only)
A provider of Healthcare BPO solutions that support essential post-marketing operations.
Services include:
- Contact center and helpdesk functions
- Secure document management
- Data processing and administrative operations
With strong pharmaceutical and medical knowledge, EP Yamanashi delivers accurate, stable service for long-term operations.
Our Post-Marketing Strengths
Powerful Support for Post-Marketing Phase, driven by: Comprehensive Strengths × Expertise × Knowledge
Advantage01
Comprehensive Service Coverage
Advantage02
Professional Medical Expertise
Our personnel include pharmacists, nurses, medical writers, safety specialists, and staff experienced in clinical and pharmaceutical operations.
This ensures accurate scientific communication, appropriate handling of complex cases, and stable support over long periods.
Advantage03
Cross-Group Knowledge and Continuous Improvement
The EPNextS Group has accumulated extensive expertise through years of Healthcare BPO and Medical BPO service.
We continuously incorporate new insights from clinical practice, regulatory changes, digital transformation, and global developments.
By combining experience with innovation, we build operational frameworks that are both practical and future-oriented.
Main Services
- Regulatory & compliance support
- Operational Support
Product strategy consulting
- Post-marketing surveillance
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- Early post-marketing phase vigilance
- Post-marketing surveillance, etc.
- Safety Management Operations
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- Pharmacovigilance
- Risk management plan development
- Distribution management, etc.
- Medical Information Services
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- Contact center service (24/7)
- Patient Support Program, etc.
- Clinical Research
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- Clinical research and publication support, etc.
- BPO Services
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- Electronic Data Capture (EDC) Help Desk